Being open and honest is at the heart of all we do.
We’ve designed our website to make it easy for you to see what information we collect about you, how we use it, who we may share it with, how long we keep it and how we protect it.
Click the relevant link above to find out more about what how we use your information.
We will only use your information for the purposes we’ve told you about in our privacy notice.
Click the relevant link above to find out more.
The information we collect about you depends on your relationship with us.
Click on the relevant link above to find out more.
We do what we reasonably can to check the information that we collect is accurate and kept up to date.
If you spot a mistake in your information, you can Contact Us to ask us to correct it.
We have a retention policy that sets limits on the length of time we keep your information. How long we keep it varies, depending on the type of information and the reason why we are using or keeping it.
Click on the relevant link above to find out more.
Keeping information secure is a top priority for Overdales.
We have put appropriate security measures in place to protect your information including being certified to ISO27001, an internationally recognised standard for managing risks to the security of the information we hold.
For details of your privacy rights and how you can exercise them, click on the relevant link above.
You can raise any concerns you may have about our handling of your information by writing to our Data Protection Officer at the contact details above.
If you are not happy with the outcome, you also have the right to raise your concern with the Information Commissioner’s Office.
We will only collect, use and share your information where we have a lawful reason for doing so. This is known as the 'legal basis' and we are required to tell you what the legal basis is for each of our activities which involves your information.
You will find the legal basis together with other details about how we use your information by clicking the relevant link above.
We provide you with detailed information about how we use your information to make sure that we are fair and transparent.